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Silver Service : Reviews

2010
08
NOV
Jan (Cannon Hill, QLD)
Recommend: Recommend
Overall rating:

"Excellent way to see the country without driving!"

Value for money: 5/5
Ease of use: 5/5
Suitability: 5/5

For "Old fashioned service" and a relaxed way to travel, highly reccomend the Coastal, Acela or Silver Service in the U.S. Use it or loose it!! Lets continue to support our train systems.

2010
06
MAY
Kathy (WA)
Recommend: Recommend
Overall rating:

"USA - 1st class sleeper"

Value for money: 3/5
Ease of use: 5/5
Suitability: 5/5

A few years ago we had arranged a family trip around the USA that included 2 x first class sleeper cabins on the above service. We checked in at the Tampa station (probably a bit early as this was a very basic station) and waited for our train which duly arrived on time! But when the first class cabin attendant tried to board us he didn;t have any booking details. My husband did get a little aggitated as he had made the booking himself as was adamant that this was done - plus we did have tickets! After a few minutes - the problem was resolved - WE HAD CHECKED IN A DAY EARLY!!! Which the steward promptly informed us wasn't a problem and could we please wait a few minutes longer and he would see what he could do for us. Within 10 minutes we had been offered 1 first class cabin (the only one available) and the children were comfortably located in a nearby economy berth. I was pleasantly surprised at how efficiently the Amtrak staff took care of a problem - that was all of our own making! How pleasant they were about the whole situation and how we were able travel without futher incident

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